Privacy PolicyLast updated: May 1, 2025
This Privacy Policy describes how
JENLI MOBILE MARKETING AGENCY SL (NIF B21732375) (“Company”, “we”, “us”) collects, uses, and protects personal information across all our mobile applications and related services (collectively, the “Apps” or “Services”).
By downloading, accessing, or using any of our Apps, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Apps.
1. Information We CollectDepending on the App’s functionality, we may collect the following types of information:
- Account and authentication data: usernames, IDs, profile information (e.g., Instagram account ID), access tokens (via official APIs such as Meta, Google, Apple).
- Content data: posts, images, videos, captions, or other content you provide to use the App’s features (e.g., scheduling, editing, publishing).
- Analytics and performance data: engagement metrics, reach, impressions, crash reports, session length, and feature usage.
- Device and technical data: device type, operating system, app version, IP address (anonymized where required by law).
- Payment and subscription data: purchase history, subscription status, trial eligibility.
- Cookies and similar technologies (for web-based services): session identifiers, preferences, and usage patterns.
We
do not collect or store third-party service passwords (such as Instagram, Apple ID, or Google accounts).
2. Use of Third-Party SDKs and AnalyticsTo provide subscription management, analytics, and payment validation, our Apps may integrate third-party SDKs, including but not limited to:
- Adapty (Adapty Technologies Inc.) – used for in-app subscription analytics, A/B testing of paywalls, and revenue insights.
- Apphud (Apphud Inc.) – used for subscription lifecycle management, analytics, and retention tracking.
These providers may collect anonymized usage and purchase-related data (e.g., device ID, transaction receipts, subscription events) strictly for the purpose of enabling subscription functionality and improving user experience.
All data processing by these third parties is subject to their respective Privacy Policies.
3. How We Use InformationWe may use your information for the following purposes:
- To provide, maintain, and improve the Apps’ functionality;
- To enable features such as analytics dashboards, scheduling, publishing, notifications, and AI-powered recommendations;
- To process subscriptions, in-app purchases, and billing through Apple App Store, Google Play Store, Adapty, or Apphud;
- To monitor app performance and fix technical issues;
- To communicate with users (support requests, updates, legal notices);
- To comply with legal obligations and prevent fraud or misuse.
4. Legal Basis for Processing (GDPR)If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Contractual necessity: to provide the App’s features and process purchases;
- Legitimate interests: to improve our services, measure performance, and prevent misuse;
- Legal obligations: to comply with applicable law;
- Consent: where required (e.g., cookies, marketing communications).
5. Data Storage and Security- All data is transmitted over secure HTTPS connections.
- Access tokens and sensitive data are stored in encrypted form.
- We retain data only as long as necessary to provide services or comply with legal obligations.
- We implement organizational and technical safeguards to prevent unauthorized access.
6. Sharing of InformationWe do not sell personal data. We may share information only in the following cases:
- With service providers such as Adapty, Apphud, Cloudinary, or hosting partners, strictly for functionality;
- For compliance, if required by applicable law;
- In business transfers, such as mergers, acquisitions, or sale of assets.
7. Children’s PrivacyOur Apps are
not intended for children under 13 (or the minimum legal age in your country). We do not knowingly collect data from children. If we learn that a child has provided data, we will delete it.
8. International Data TransfersData may be processed on servers outside your country of residence. Where required, safeguards such as Standard Contractual Clauses (SCCs) are applied.
9. User RightsDepending on your jurisdiction, you may have rights to:
- Access your personal data;
- Request correction or deletion;
- Object to or restrict certain processing;
- Request portability;
- Withdraw consent.
Requests should be sent to
requests@jenli.net.
10. California Privacy Rights (CCPA)If you are a California resident, you may request:
- Disclosure of categories of personal information collected;
- Deletion of personal data;
- Details on whether personal data is shared for business purposes.
We do not sell personal data as defined under the CCPA.
11. Changes to this PolicyWe may update this Privacy Policy from time to time. Any changes will be posted at the same URL with a new “Last updated” date.
12. Contact InformationJENLI MOBILE MARKETING AGENCY SLNIF: B21732375
Email: requests@jenli.net